Information Technology, or IT in the business world, is one of the most important aspects of the modern age. Every business seems to have an IT department, even if it’s just a small company where everyone wears three hats, and your IT person is also the accountant. Having a solid IT department in your company should mean that the servers keep running, the computers and phones aren’t going down, the network is secure, and there are no software issues.
Sounds like a dream, doesn’t it?
The truth is that IT is not as simple as that. Sometimes it’s not in the budget to have the servers updated, the network improved, and every computer taken care of and kept up-to-date. Sometimes it’s not even in the budget to have a proper IT department (see the example of the person-with-many-hats). So what