Benefits of the Many Advanced Functions and Features of VoIP Systems

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VoIP systems are voice over IP technologies that work for advanced communication when transmitting telephone calls. The use of an IP network like the internet is preferable in order to the audio quality of these calls, of which about 90% of users are satisfied.

Different VoIP Systems

There is not so much to be considered with different systems, but more to be the qualities of VoIP systems that help with the voice quality and advanced features that come along with the latest technologies like SIP trunking services, hybrid phone systems, and hosted phone systems. These are helpful in the added functions and features of VoIP telephone systems to add to the quality of telephone calls that help in gaining business responses from customers.

Software Used in VoIP Phones

VoIP phone systems can be simple software-based softphones or purpose-built hardware devices that appear much like an ordinary telephone or a cordless phone. A VoIP phone or application may have many advanced features, such as e-mail-like IDs for contacts that may be easier to remember than names or phone numbers, or easy sharing of contact lists among multiple accounts. Generally the features of VoIP phones follow those of Skype and other PC-based phone services. These have richer feature sets but they rely on mainstream IP support and can have audio problems.

Hardware Components of VoIP

A VoIP telephone system may consist of man different hardware components, based upon the software that you use in your business network and throughout your office. There may even be user interface software controls the operation of the hardware components, and may respond to user actions with messages to a display screen. The overall hardware may look like a telephone or mobile phone. A VoIP phone has the following hardware components:

  • Speakerphone and a microphone
  • Keypad or touchpad to enter phone number and text
  • General-purpose macro processor to process application messages
  • A digital signal processor to convert messages from voice
  • AD and DA converters convert voice to digital data and vice versa
  • Ethernet or wireless network hardware sends and receives messages on data network
  • A battery or DC/AC source or possible electricity from power over the Ethernet

Functions and Features of VoIP Systems

Luckily, there are many traditional functions and features of the VoIP phone system that you may notice, while there are many others that make things like conference calls, meetings with off-site colleagues, and others much easier than with a traditional telephone system. Some of these include the following:

  • Caller ID display
  • Call transfer and call-hold dialing, using name or ID
  • Locally stored and network-based directories
  • Conference calling and multiparty calls
  • Call park
  • Call blocking
  • Secure encrypted communications

IP and Networking Support Needed for VoIP Systems

Support is often needed for multiple VoIP accounts within the same office or business. The phone system may register with more than one VoIP server or provider. Sometimes this is part of the initial VoIP system installation, while other times it is part of the business phone system. In addition, with the connection to your network, it is important that the computer network system installation and data network system installation are managed well with the setup of VoIP systems.

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