If Your Customers are on Hold, So are Your Profits

By Chad No comments

It’s easy to take it for granted, but whenever we have a problem with a product or service, there’s almost always someone on call who can help resolve it. While not every business offers 24/7 answering services with live agents, more and more are making this type of customer service a top priority. It’s been […]

You May Want to Invest Answering Services for Your Small Business

By Chad No comments

Do you run your own small business, but your infrastructure is somewhat limited? You may find that you could benefit from a small business answering service so that you can more readily respond to the questions, concerns, and requests of customers. The industry that includes live telephone answering services has brought in about $10 billion […]